Pre-departure Information - Celestyal Cruises

18 Contact email: [email protected] Balance of your account Guests who have registered their credit cards at the beginning of the cruise will receive a printed detailed statement of their on board charges, under the stateroom door the day before their disembarkation. Any discrepancies regarding their account statements shall be settled at the Reception desk before their final disembarkation from the ship. Their account will remain open till their final disembarkation. Guests who have chosen to deposit a cash amount will have to settle their account at the Reception desk the night before the end of the cruise (time will be announced in the disembarkation letter. Their account will be closed, and any additional services or purchases should be paid in cash. Settling your onboard account