Pre-departure Information - Celestyal Cruises

4 We have put together a simple guide to help you understand what is required for you to embark your cruise from Greece hassle free. Please read the below information carefully and note that the requirements to join a cruise ship differ from that of the Greek government entry requirements. If you have any questions arising from this document please contact our customer service team. Travel Insurance Travel insurance is strongly recommended for both your cruise and entire trip, from the time you leave home until the time you return. Contact email: [email protected] Travelling into Greece We recommend that you check entry requirements in regards to travel from your place of origin. Requirements to enter the country may differ from one country to another. Check-in Once you have dropped your luggage, you are clear to proceed into the terminal and carry out your check-in with our embarkation team. Here you will present your passport, this will be exchanged with your boarding pass which must stay with you throughout the cruise. Your boarding pass acts as your passport when visiting ports, as your personal identification card onboard, as your stateroom key and also your on board charge card for purchases. If you have booked a suite, SG, SB,on Celestyal Olympia and S, SG, SB on Celestyal Crystal, please contact our land staff who will ensure that check in is done swiftly. A specific line will be reserved for those of you who have already completed the online check in where our staff will assist you promptly. Your passport may be kept by the ship’s purser to clear immigration at every port and returned to you the night before the end of your cruise. You will be asked to register a credit or a debit card against your stateroom or suite, to allow purchases of any extras on board. Please note: cash is not accepted on board in any of our bars, restaurants or shops. Instead all purchases are charged to your account and settled at the end of your cruise. In case you require assistance with a wheelchair please contact our land staff. 3 Document Check You will need to present your e-ticket, passport, visa (if applicable), and the public health questionnaire downloadable here. The health questionnaire should be completed not earlier than 24hrs prior to the cruise departure and handed in to the land staff at embarkation. 1 Luggage Drop-off Once you have successfully completed the document check you will then proceed to the luggage drop off point where your luggage will be tagged with your stateroom or suite number. Your luggage will be scanned for security reasons by the local port authorities and then it will be transferred to the vessel for further delivery to your stateroom by our crew members. 2 Current requirements & Step-by-Step guide to boarding our ships