Pre-departure Information - Celestyal Cruises

8 WELCOME ON BOARD We are all ready to greet you with a very warm Celestyal welcome. Once on board, we invite you to relax in one of our lounges or on the outer decks with a copy of the daily programme until we can advise you that your stateroom is ready. It’s an opportunity to take in the atmosphere ahead of your unique cruise experience with us. YOUR STATEROOM All our staterooms have a personal attendant and assistant who are there to ensure you have a wonderful stay and everything in your room is perfect in terms of comfort and cleanliness. They will know you by name. The stateroom steward or stewardess and assistant will also be looking after you and be on hand to answer any questions or help with any request or service you require. This may be anything from the laundry or pressing service to arranging breakfast or a glass of champagne to be enjoyed in the privacy of your stateroom. All members of our dedicated housekeeping crew will do their utmost to make sure you have every possible comfort, offering a flawless, discreet, cheerful, polite and professional service throughout. YOUR SUITE CONCIERGE SERVICE* Your Suite Concierge is there to provide you with an exceptional service, helping with questions and queries, amenities, details of meal times, indeed anything you may wish to know. He or she can assist with unpacking your luggage or arrange for things like the complimentary pressing of clothes. While you relax in the comfort of your suite, your Concierge can organise complimentary room service for breakfast, lunch or dinner from the menu of the day. He or she can also arrange a private celebration, party or other occasion, make all dining room seating arrangements and book shore excursions and beauty salon treatments and appointments. * Suite Concierge Service bene ts are applicable to: Celestyal Crystal: Grand Suite (SG), Balcony Suite (SB), Suite (S) Celestyal Olympia: Grand Suite (SG), Balcony Suite (SB) Contact email: [email protected] A warm welcome onboard